Louise Thorpe

Head of Strategic Services, International Consulting Services

Tel: +44 (0)7585 507948

Email: louise.thorpe@blackboard.com

Based in Sheffield in the UK, Louise leads Blackboard’s International Strategic Services Practice and serves as the Consulting Market Lead for Europe, Middle East and Africa.Louise and the Strategic Services team support institutions in turning their strategic vision into a reality through the effective and efficient deployment of learning technology. This includes both the facilitation of expert, external Strategic Reviews and Strategic Planning exercises and the embeddingof deep subject matter expertise through Strategic Design and Strategic Delivery activities across a range of educational themes.

 Louise specializes in supporting clients to develop strategy and to plan and implement large-scale change programmes, particularly around student retention and throughput, academic adoption of technology, online programmes, and online assessment and feedback. During her time with Blackboard, Louise has worked with many key clients advising on how to drive transformational change in the way they engage learning technologies to meet their educational ambitions.

Prior to joining Blackboard, Louise was the Head of Academic Innovation at Sheffield Hallam University, where she had institutional responsibility for e-learning, personalization of learning, new and emerging learning technologies, and digital literacy attributes of staff and students. She also led an institution-wide change project to design and implement an enhancement-led Academic Quality Framework. Before that she was Head of Learning and Teaching Strategy and Enhancement at the University of Sheffield where she led the development and implementation of the institution’s Learning and Teaching Strategy, OFFA Access Agreement and e-learning Strategy, as well as managing institutional Learning Development Agenda. From 1999-2003, Louise managed one of the earliest institution-wide Blackboard implementation in the UK, again at Sheffield Hallam.

 Louise has published widely on student experience and expectations of learning technologies and is a review panel member for the British Journal of Educational Technology. Louise has taught at both undergraduate and postgraduate levels initially in business communication and finance and latterly focusing on higher education and learning technologies.

 Key Info

  • Expert knowledge of Strategic Planning; Process/Workflow Design, Gap Analysis and Scenario Planning
  • Specialist subject matter expertise in Student Retention, Academic Adoption and Assessment and Feedback in Higher Education
  • 15+ years’ experience of learning technology in UK Higher Education; 5 years’ experience of International Educational Consulting

Fadi Abdul Khalek

Vice President, Strategic Partnerships and Efficacy (Pearson Education) Chair, European Learning Industry Group (ELIG)

Among his Pearson Duties as VP, Fadi is overseeing Pearson’s transformation into a holistic Learning provider with focus on technology, efficacy and workforce readiness. Fadi leads a team that is responsible for setting up internal and external partnerships around the design, development and implementation of Digital First Educational Solutions and Learning Ecosystems. He is also involved in delivering desired growth outcomes for Pearson’s own/partner schools and colleges. To do so, Fadi works closely with K-12, Higher Education, Vocational and Further Learning Institutions.

Before joining Pearson Education, Fadi served as the Vice President for Educational Services at McGraw-Hill Education. In addition to Fadi’s role in the initial set-up and roll out of the Educational Services division at McGraw-Hill, he spearheaded Global Innovation, Research and Development within the division, and was responsible for the Centre of Innovation and Excellence – an outcomes-based educational services offering.

Fadi also headed business development activities in China, India, Russia, Eastern Europe and the Middle East, and lead a team that concluded two Joint Ventures in China, and one Joint Venture in India, alongside numerous other partnerships and projects.

Prior to working for McGraw-Hill Education, Fadi was the President and CEO of UKS, one of the leading eLearning organizations in the Middle East with operations in Europe, Asia and North America. UKS is widely recognized as a leader in the educational transformation journey that has been taking shape over recent years.

Before these aforementioned posts, Fadi had more than 12 years of experience in academic and corporate education and was involved in the research, development and implementation of various knowledge based technologies, 7 year of which were within IBM Business Services Division.

Fadi has also served on the board of several regional and international organizations, including the European Learning Industry Group (ELIG), which he currently chairs.


Hammam Saeed

Senior Consultant, International Consulting Services

Tel: +966547411530

Email: Hammam.saeed@blackboard.com

Hammam Saeed has joined Blackboard as Senior Consultant in 2014, Bringing with him over 13 years of Learning Management System experience in training, administration, and development. His currentrole as Senior Consultant in Blackboard International Consulting focuses on the delivery of professional services for Bb Analytics, Bb Learn, and Bb Collaborate to help clients in their successful implementation. Hammam is based in Saudi Arabia, and working with many clients in Middle East and Turkey to actively deliver successful implementation for wide list of services. 

 Prior to joining Blackboard, Hammam was the Services delivery manager at BME (Blackboard Partner in Middle East), he was responsible for manage services project with many clients and participated in delivering many services, also he worked to insure that clients achieved their goals and increase their adoptions.

 Hammam is one of the consultants who has wide knowledge in Blackboard solutions which enables him to deliver functional and technical services for many Blackboard solutions, this include but not limited to

  • Blackboard Analytics for Learn Implementation.
  • Blackboard Analytics for Learn Installation
  • Blackboard Learn Academic Collaboration administration
  • Blackboard Learn Academic Collaboration Essentials.
  • Designing Exemplary Courses.
  • Custom Theme TKT.
  • Blackboard Collaborate Training services.
  • Blackboard Collaborate SAS administration.

 Key Information

  • Blackboard Certified Trainer.
  • Blackboard Learn Server Administration – Certified.
  • Applying the QM Rubrics – Quality Matters
  • Designing your Online Course – Quality Matters
  • Awarded as Consultant of the Year for 2015.

Mustafa Güçlü

Blackboard Solutions Engineer - SEEMEA

Following his graduation from the Department of Computer Science at Michigan Technological University in May2006, Mustafa Güçlü started to work at Siemens Enterprise Communications as software engineer, where he designed and developed communication solutions for companies such asBMW and Daimler Chrysler, enabling themto manage their communications in-house. After serving Türk Telekom as software integrator for a year, he took part in a critical telecommunications project developed in Germany, CzechRepublic, Turkey and Romania, as project manager. In 2010,he received his MBA degree from Bilkent University. Later in 2014,he was appointed as Solutions Engineer at Blackboard Turkey. He continues to give academic and technical support to universities in order to ensure success for organizations cooperating with Blackboard. During his Blackboard journey, he worked with several universities in three regions, namely Turkey, Eastern Europe and Russia, where he carried out analyses in line with these institutions’ goals and designed consolidated e-learning ecosystems featuring the required solutions and services, based on these analyses.


Emrah Dilsizoğlu

Blackboard Turkey General Manager

Emrah Dilsizoğlu graduated fromIstanbul University Faculty of Law in 2003. After taking his master’s degree in International Law at the University of San Fransisco in 2005, he started the doctorate program at YeditepeUniversity. Having delivered speeches at various conferences and meetings including the European Symposium on Energyand Renewable Energy, Time to Take Inspiration from Education 2014 Turkey Conferenceand the 2015 American-Turkish Council Annual Conference, Emrah Dilsizoğlu is the General Manager at Blackboard Turkey, a company which supports organizations by delivering solutions for educational technologies. Having started direct operations in Turkey, Blackboard put Emrah Dilsizoğlu in charge of all the operations involving direct communication with the existing and potential users by supporting Turkish universities and guiding their local investments. Emrah Dilsizoğlu aims to enable the institutions to use the e-learning solutions in a more effective and tailor-made manner in order to improve the quality of education in Turkey.


Bora Bilir

Education and Reseller Account Manager- Turkey

Bora Bilir has graduated from Istanbul University, Faculty of Letters in 2002 and have spent over 10 years in publishing, where he has worked for different publishing houses in sales & marketing positions.
He joined John Wiley in 2014 as Education Account Manager for Turkey and is responsible for the promotion of Wiley print and digital content and learning solutions to academic institutions, in Turkey and Northern Cyprus.”


Serdar ÖZKAŞ; was born in 1976 in Istanbul and attended Istanbul University since 1995. Over 15 years of experience in sales. Started as a “Door Step Trading” sales consultant with 20 visits/day. He worked with different sectors, such as, Law consultancy, tax management, telco-gsm, intellectual property, training and software side of IT. He worked for Medyasoft (reseller of Adobe in Turkey) for 5 years as a Business Development Executive. He had responsible for Business Development department and corporate sales. In the 2007 He went to Holland with a committee from Ministry of Education of Turkey as a consultant. He consulted the commitee for understanding the how the learning management system of Ministry of Education of Holland software infrastructure works. He founded Kliksoft company since 2009. He work as an elearning consultant and sales execute for Kliksoft responsible for selling Adobe Server Products, consulting for preparing elearning structures of related companies. He completed more than 20 universites elearning software infrastructure project in Turkey.
Specialties: Software Selling, Corporate Sales, Professional sale and interview skills, e-learning consultancy, Learning Management Systems, web conference solutions, virtual classrooms, Adobe Connect, rapid elearning solutions


Selda Koçer

Technology Solutions Consultant

After graduating from French Language & Litterature Department from Hacettepe University, Selda Koçer has worked as technology consultant for a couple of online hotel providers responsible for developing and maintaining business within a designated territory by leveraging technology, assets, and services.
She began her career at Pearson Turkey in 2011 in charge of user training planning & delivery, solution/consultative selling . Her role is to ensure that user experiences support learning outcomes in an informed way and she is not alone in this ambition. She has expertise on Learning Platforms, Digital Transformation and Implementation processes.


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